Shipping Policy

Effective Date: 06.09.2025

At Krutik by Santya, we take pride in ensuring that your artworks and wallpapers reach you safely, securely, and on time. This Shipping Policy outlines how we process, dispatch, and deliver orders across India and worldwide.


1. Order Processing & Dispatch

  • All orders are carefully packed and dispatched within 24–48 hours after confirmation.

  • You will receive an email or WhatsApp notification with tracking details once your order has been shipped.


2. Domestic Shipping (Within India)

  • Dispatch Time: 24–48 hours from order confirmation.

  • Delivery Time: Typically 5–7 business days depending on your location.

  • Logistic Partners: Shiprocket, Delhivery, DTDC, DHL, and other trusted courier services.


3. International Shipping (Worldwide)

  • Dispatch Time: 24–48 hours from order confirmation.

  • Delivery Time: Usually 7–12 business days depending on the destination country and customs clearance.

  • Logistic Partners: India Post, DHL, DTDC, and other international shipping providers.


4. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout based on the delivery address and order size.

  • International orders may be subject to additional custom duties, taxes, or import charges levied by the destination country. These are the buyer’s responsibility.


5. Tracking Your Order

  • Once your order is dispatched, you will receive a tracking link via email or WhatsApp.

  • You can track the real-time status of your shipment using our logistic partners’ portals.


6. Delays & Exceptions

  • While we strive to deliver within the mentioned timeframes, delays may occur due to weather conditions, remote locations, or customs clearance for international shipments.

  • We will keep you informed in case of any unexpected delays.


7. Contact Us

For any shipping-related queries or support, please reach out to us:

Krutik by Santya
📞 Phone: +91 8854031431
📧 Email: officialkrutik@gmail.com
🏢 Office Address: 2nd Floor, Basant Bahar Colony, 36, Mode, near Cake World, Muktanand Nagar, Gopal Pura Mode, Jaipur, Rajasthan 302018